Patron Services Support

Symphony Nova Scotia
Halifax, Nova Scotia

Symphony Nova Scotia is truly Nova Scotia’s orchestra, and we strive to be a diverse workplace that is representative, at all levels, of the Province and of the Patrons we serve. We welcome and encourage applications from individuals who are Indigenous, African Nova Scotian, or from other racially visible groups, who self-identify as 2SLGBTQIA+, are neurodiverse, or have a disability. Those who require accommodation are asked to request it.


WHAT WOULD I DO?

Patron Services are the first point of contact for many at Symphony Nova Scotia, and a key part of the Symphony experience for audiences and donors.

What we do at Patron Services varies with each event. This can include:

  • Using a phone, tablet, or laptop
  • Checking or collecting information
  • Selling tickets
  • Making change
  • Tidying up
  • Giving directions
  • Asking Patrons to follow protocols

It always includes greeting and interacting with people – one of our favourite things!

Patron Services could be for you if:

  • You like working with people
  • You can be patient with questions and comments
  • You are present and aware of things going on around you
  • You like to help and take initiative to do so
  • You’re comfortable interacting with people in person and on the phone
  • You’re interested in building personal relationships
  • You can follow instructions


WHERE WOULD I WORK?

Patron Services are at every live, in-person event. We work at these locations and more:


WHEN WOULD I NEED TO BE AVAILABLE TO WORK?

Patron Services require availability days, nights, weekends, and holidays, depending on the event. The Symphony schedules events from September to May, and occasionally at other times.


WHAT WOULD I EARN?

This is casual, occasional work.

Patron Services are scheduled and paid by the hour, and hours vary based on both the Symphony schedule and the unique needs of each event. A typical shift is 4 hours.

The pay is $18.00 an hour.

Patron Services sit in on events while on duty, and occasionally get free tickets to events.


WHAT ELSE SHOULD I KNOW?

Patron Services require:

  • Standing for hours at a time
  • Taking the stairs or elevator
  • Sitting, standing, or walking in low-light conditions
  • Bending, kneeling, or reaching
  • Lifting, carrying, pushing, and/or pulling up to 10 lbs
  • These motions may be repetitive, for example, when setting up or stacking chairs.

Patron Services are identifiable by black clothes and shoes, and lanyards with our photos and first names on them. You supply your own black clothes and shoes – and a photo! We supply your lanyard.

Patron Services are required to abide by Symphony Nova Scotia policies, including Respectful Workplace Policy and Procedures.

How to apply

Patron Services require the ability to communicate and to develop personal relationships, so, if you’re interested, please email Kayleigh (she/her) at KayleighSheehan@symphonyns.ca and tell her you’re interested!

Please, no resumes at this time. 

This is an open role. We are always interested in adding amazing people to our team, and are recruiting for our 2021/22 season! We welcome and encourage applications from individuals who are fluent in French, Arabic, or Mandarin. 

We are in Mi’kma’ki. Symphony Nova Scotia’s performances take place on the unceded and traditional territories of the Mi’kmaq.