Keeping You Safe

Thank you for planning an in-person visit to the Symphony! We’re looking forward to seeing you again!  

While you’re here, we ask you to work with us to keep the Symphony and all our venues a safe and inclusive space for everyone. As our venues vary, and our partners may have their own protocols, we ask that you please refer to event details for the most relevant information. Our COVID-19 protocols are based on the most up to date Provincial public health recommendations. 


Our Commitment

Symphony Nova Scotia is committed to safety first! We will continue to have comprehensive safety protocols in place for all in-person events, and will adopt recommendations and requirements from the Province and our partners. 

Not everyone will have the same degree of comfort with the lifting of restrictions, and we ask that you please respect the personal space and comfort level of those around you.

 

Stay Up to Date

We encourage you to stay up to date with how we’re Keeping You Safe! Please, continue to visit us here at symphonynovascotia.ca/safety for the latest updates. If you have tickets to a performance, we will share the latest updates with you in your pre-show email! We recommend you provide an email address when you order your tickets to ensure you receive the email!

Questions? You can email our Patron Services team at [email protected] or leave us a message at 902.421.1300. 

 

mask
 Masks

To protect yourself and others, Public Health recommends that you wear a mask if you’re in a crowded, indoor place. As such, we recommend that you wear a mask when you are at the Symphony.  

For the health and safety of our musicians, masks will be required for meet and greets and may be required for other intimate, non-concert events. We appreciate your help protecting our patrons, staff, and musicians so that Symphony Nova Scotia performances can proceed without disruption. 

We continue to wear masks on and off stage.  

In our office, which is not crowded, masks are optional and appreciated.  

We continue to make non-medical masks available to anyone who wants one. When worn properly, non-medical masks made of at least three (3) layers can reduce the risk of transmitting COVID-19. Learn more about how to choose and take care of a mask. 

Not everyone will have the same degree of comfort with the lifting of restrictions, and we ask that you please respect the personal space and comfort level of those around you 

 

covid-19 declaration
 COVID-19 Self-Assessment


We ask you to self-assess before you depart for our office or a Symphony event. Please consider: 

  • Are you feeling unwell? 
  • Do you have a cough, sore throat, or fever?
  • Have you tested positive for COVID-19?

If you answer “Yes” to any of these questions, please stay home or go home, and visit https://www.nshealth.ca/coronavirus to view the Nova Scotia Health Authority (NSHA) instructions relevant to your situation. Please follow NSHA instructions.

We appreciate your help protecting our patrons, staff, and musicians so that Symphony Nova Scotia performances can proceed without disruption. 

It is still important for people with symptoms to avoid high-risk settings and people at higher risk.

Learn more about COVID-19 symptoms and testing.

Please note: if you decide to stay home because you have COVID symptoms, please call the Dalhousie Arts Centre Box Office at 902.494.3820 to arrange a ticket exchange or a refund.

 

cleaning and hand hygiene
  Hand Hygiene


We continue to make hand sanitizer available to anyone who wants it.

 

social distancing and seating
 Social Distancing and Seating

 

We are not distancing. 

Not everyone will have the same degree of comfort with the lifting of restrictions, and we ask that you please respect the personal space and comfort level of those around you.

 

venues
 Venues

 

We work closely with a variety of venues, and they may have unique protocols. We encourage you to review the relevant guidelines before you leave for an event: 

Please refer to event details for the most relevant information. 

 

Take Care of Yourself

If you feel unwell, or start to feel unwell, please stay home or go home, and visit https://www.nshealth.ca/coronavirus to view the Nova Scotia Health Authority (NSHA) instructions relevant to your situation. Please follow NSHA instructions.

Thank you for keeping our community safe.