What’s the process for dealing with my remaining 2019/20 tickets?

If you haven’t already, you can either exchange your remaining 2019/20 tickets for a future performance over the next two seasons, or receive a charitable tax receipt for the value of the tickets. Here is how to do that:

Donate your tickets to Symphony Nova Scotia at this challenging time.

As we face this uncertain and difficult situation, your support is more important than ever. All ticket donations will receive a charitable tax receipt for the value of the ticket. To donate your tickets, please email info@symphonyns.ca with the subject: RECEIPT.

We’ll need your tickets in order to process your request. Here’s how to get them to us:

  • If your tickets were at the Dalhousie Arts Centre Box Office, not to worry — we’ve picked them up!
  • If you have your ticket(s), please scan or take a photo of each ticket and include it with your email. The front of each ticket must be visible and legible, including Event, Row/Seat, Price, Date, and Time.
  • If you prefer to mail your tickets to us, you can now send them to:

Symphony Nova Scotia
ATTN: RECEIPT
301-5657 Spring Garden Road
Halifax NS B3J 3R4

  • Please do not deliver your tickets to us in person. For the health and safety of our staff, our office remains closed to the public until further notice.

Please note, tax receipts can only be issued in the name of the ticket buyer.

We are now processing tax receipts. We are committed to issuing charitable tax receipts by December 31, 2020. Thank you for your patience.


Exchange your tickets for a future Symphony Nova Scotia performance of your choice over the next two seasons
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To confirm your exchange, please email us at info@symphonyns.ca with the subject: EXCHANGE.

We’ll need your tickets in order to process your request. Here’s how to get them to us:

  • If your tickets were at the Dalhousie Arts Centre Box Office, not to worry — we’ve picked them up!
  • If you have your ticket(s), please scan or take a photo of each ticket and include it with your email. The front of each ticket must be visible and legible, including Event, Row/Seat, Price, Date, and Time.
  • If you prefer to mail your tickets to us, you can now send them to:

Symphony Nova Scotia
ATTN: EXCHANGE
301-5657 Spring Garden Road
Halifax NS B3J 3R4

  • Please do not deliver your tickets to us in person. For the health and safety of our staff, our office remains closed to the public until further notice.

Exchanges need to be arranged through the Symphony Nova Scotia Admin Office, and not the Dalhousie Arts Centre Box Office.


Thank you for your patience as we respond to a high volume of inquiries.

We are replying to emails in the order in which they are received, and it could take time for us to respond to your email. We ask that you please wait to hear from us. We will respond to all inquiries, and appreciate your patience at this time.

 

SO, YOU MAILED YOUR TICKETS!

If you’ve mailed your tickets to us, thank you!

Our office has been closed, and our staff working remotely, since March 16, 2020. We are now processing tickets that have been mailed to us, and will be in touch with you to confirm we’ve received your tickets. We thank you for your patience as you wait to hear from us.